Welcome to TT Stars. We respect your privacy and are committed to protecting the personal data you share with us while using our table-tennis platform (the “App”, “Service” or “TT Stars”). This Privacy Policy explains what information we collect, how we use it, when we share it, and your choices and rights. By using TT Stars you agree to the practices described below.

1. Quick summary

  • We collect information you give us (name, email, photos, payment details), data about how you use the app (matches, scores, video streams, analytics), and device/technical data.
  • We use the data to run the app — register players, manage academies and tournaments, stream video, analyze play, and process payments.
  • We may share data with service providers (payment processors, streaming hosts, analytics), and with your consent for social features.
  • You can access, correct, delete your data, and opt out of marketing communications.
  • We take reasonable security measures but cannot guarantee absolute security.
  • If you’re under 16 (or the local age of consent), please get a parent/guardian’s consent before sharing personal data.

2. Who we are

TT Stars is an application/service that helps players, coaches, academies, and tournament organizers manage training, matches, leagues, live streams, and player analytics. If you need to contact us about privacy, email: support@ttstars.com

3. Information we collect

We collect the following categories of information when you use TT Stars:

A. Personal information you provide
  • Full name, username, email address, phone number
  • Profile photo and bio
  • Date of birth
  • Address or academy location (for registration or invoicing)
  • Documents you upload (ID, Coaching Certificates)
B. Content and activity
  • Match scores, rankings, match history, league and tournament entries
  • Practice session logs, coaching notes, training schedules
  • Uploaded photos
C. Technical and usage data
  • Device identifiers, IP address, device model, OS version
  • App usage logs, performance data, crash reports
  • Analytics data (pages/screens you view, features used, time spent)
D. Cookies & similar technologies
  • Cookies, local storage, and identifiers for analytics, functional settings, and advertising if applicable.

4. How we use your information

We use your data to:

  • Provide and operate the Service (account creation, match scheduling, results)
  • Enable features (analytics, leaderboards)
  • Communicate with you (notifications, confirmations, support)
  • Improve and personalize the Service (product development and analytics)
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations

We may also use aggregated or de-identified information for research and product improvements.

5. Legal bases for processing (where applicable: GDPR)

Where applicable, we rely on:

  • Contract performance (to provide the Service you requested)
  • Legitimate interests (fraud prevention, app improvement)
  • Legal obligations (compliance with laws or court orders)

6. Sharing and disclosures

We may share your information with:

  • Academies and organizers: if you sign up for an academy or tournament, basic registration details (name, contact, category) will be shared with the relevant academy/organizer.
  • Other users: information you choose to share publicly (profile, match results, leaderboard position).
  • Law & safety: to comply with legal processes or to protect rights, property or safety.
  • Business transfers: in the event of a merger, acquisition, or sale of assets — with notice and contractual protections.

We do not sell personal information for monetary consideration. If your local law defines "sale" differently, we will honor your rights under applicable law.

8. Data retention

We retain your personal information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

Specific retention periods (examples you can customize):

  • Account data: until account deletion
  • Transaction records: 7 years for tax and accounting purposes.

9. Your rights and choices

Depending on your location you may have rights to:

  • Access the personal data we hold about you.
  • Correct or update inaccurate data.
  • Delete your personal data (account deletion).
  • Export your data (data portability).
  • Restrict or object to processing (where applicable).
  • Withdraw consent for marketing at any time.
  • Opt out of targeted advertising (where applicable).

To exercise these rights, contact support@ttstars.com or use the in-app settings. We may need to verify your identity before fulfilling requests.

10. Security

We use administrative, technical, and physical measures to protect personal data (encryption in transit, access controls, regular security assessments). However, no system is completely secure. If a data breach affects your personal data, we will follow applicable breach notification laws.

11. Children's privacy

TT Stars is not intended for children below the age of consent in your jurisdiction (commonly 13–16). If you are under that age, please get a parent or guardian's permission before using the Service. If we learn we collected personal data from a child without required consent, we will promptly delete it.

12. International transfers

TT Stars may store and process data in countries outside your home jurisdiction. When we transfer data internationally, we use appropriate safeguards (contracts, approved frameworks) to protect your data in accordance with applicable law.

13. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We'll post the updated policy in the App with a new effective date. For material changes, we will notify you by email or in-app notification.

14. Contact us

If you have questions, requests, or complaints about this policy or our practices, contact:

Privacy team — TT Stars
Email: support@ttstars.com
Address: 78A, Victoria Floors-3, PM Road, Zirakpur, SAS Nagar, Punjab - 140603

If you are in the EU/EEA or have applicable local privacy authorities, you have the right to lodge a complaint with your supervisory authority.